Frequently Asked Questions

Simply browse the marketplace, add items to your cart, and click "Checkout". Since we are a community-focused platform, you'll be connected directly with the seller via WhatsApp to finalize the payment and delivery details.

Yes! Use the "Near Me" filter on the home page to find sellers within a 30km radius of your current location.

Because transactions happen directly between you and the seller, we recommend discussing any issues via the WhatsApp chat started during checkout. Most local makers are happy to help!

Setting up your store and listing products is completely free! We don't take any commission on your sales.

Simply log in, click "Start Selling" in the menu (or Dashboard), verify your basic details, and set up your store profile. You'll be live in minutes!

Absolutely! Our product form allows you to upload raw videos. You can even trim and mute them directly in your browser before uploading to showcase your craft.

You handle payments directly with your customers. When an order is placed, a WhatsApp chat is initiated. You can arrange GPay, UPI, Bank Transfer, or Cash on Delivery directly with the buyer.

Visit your Seller Dashboard -> Orders tab. You can accept/reject pending orders, mark them as "Processing", and finally "Delivered". Each step updates the status for you to track.

Yes! In your "Products" tab, use the "Eye" icon to toggle visibility. If you run out of ingredients or materials, simply hide the product until you restock.

Yes, as a local seller, you coordinate delivery with the buyer. Since orders are local (within ~30km), most sellers offer personal drop-off, local courier, or pickup options.